Hello Everyone,
I will be updating my prices this week beginning on Friday March 11th. Any bookings made prior to March 11th will only be charged $19 for Basic Condos or $21 for Jumbo Condos.
Thank you
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Hello Everyone,
I will be updating my prices this week beginning on Friday March 11th. Any bookings made prior to March 11th will only be charged $19 for Basic Condos or $21 for Jumbo Condos.
Thank you
Hello Everyone,
I will be closed starting January 31st - February 21st. All boarding requests and questions will need to be by email only during this time period. Please allow 2 business days for a response. Charlotte’s Cat Shack Cat Boarding will be resume regular hours on February 22nd.
To facilitate the boarding process I have consolidated my three boarding forms onto one page. Please follow the link provided and follow steps 1 - 3.
http://www.charlottescatshack.com/cat-boarding-fms
Thank you!
Best,
Charlotte Penner
Hello Everyone,
I am back from my trip and resuming my regular schedule. I have a few updates.
Now that I am fully vaccinated I will be resuming tours of my facility by appointment only. Masks covering both your mouth and nose will be required to enter my facility. To achieve social distancing I will only be allowing a maximum of two people to enter my facility. I will be allowing customers in and resuming tours starting on June 10th.
Method of payment will mostly be returning to normal. I will accept cash, credit and checks as payment. Deposits will continue to be in invoice form and are refundable up to a week before your cats drop off date. Payment for the remaining boarding fee will be accepted the day of your cats drop off. Paying ahead of time is still an option if that is your preference.
Cat Taxi will also be resuming on June 10th for both pick up and drop off. If you have never used this service when booking with me please keep in mind that I will need to flea check your cat upon picking them up. This means I will need to enter your home. I will be wearing my mask the entire time.
If you have any questions please let know via email or you can call and/or text me during business hours. Business hours are Monday - Saturday are 10am - 1pm and 4pm - 7pm. Sundays are open by appointment only.
I hope everyone had a great Memorial Day weekend!
Best,
Charlotte Penner
Hello Everyone,
I will be closed for a mini break starting May 27th - June 1st. During this time my employee will be taking over for me while I’m gone. Any drop offs happening on May 26th will need to be scheduled between 10am and 1pm only. No drop offs between May 27th and June 1st. Pick ups will be by appointment only.
Charlotte’s Cat Shack Cat Boarding will be resume regular hours on June 2nd.
All emails, boarding requests and calls will be answered in a timely fashion. To facilitate the boarding process I have consolidated my three boarding forms onto one page. Please follow the link provided and follow steps 1 - 3.
http://www.charlottescatshack.com/cat-boarding-forms
Thank you!
Best,
Charlotte Penner
Hello Everyone,
Charlotte’s Cat Shack Cat Boarding will be temporarily closed Thursday, May 13th starting 10am - 7pm.
All pick ups and drop offs scheduled for May 13th will be able to come between 8am and 10am. My regular hours will resume starting on Saturday, May 14th.
All emails, boarding requests and calls will be answered in a timely fashion. To facilitate the boarding process I have consolidated my three boarding forms onto one page. Please follow the link provided and follow steps 1 - 3.
http://www.charlottescatshack.com/cat-boarding-forms
However you choose to contact me please allow up to one business day for a response.
Thank you!
Best,
Charlotte Penner
Hello Everyone,
For my new and repeat clients, I have created a new page on my website called Cat Boarding Forms. In this page you will find the Booking Form, my new Check In Questionnaire Form and Boarding Contract. If you are a new customer please follow steps 1 - 3 to begin cat boarding procedures. Booking by phone or email is still optional this is just to facilitate the cat boarding process.
Please allow for one business day for a response.
Thank you!
Best,
Charlotte Penner
Hello Everyone,
Due to a small error in changing from one phone to another I am unable to receive calls. I can still receive text and email messages.
Hopefully all will be fixed by tomorrow afternoon.
Text messages and emails still work.
Thank you for your patience.
Best,
Charlotte Penner
Hello Everyone,
Charlotte’s Cat Shack Cat Boarding is back to our regular schedule starting February 2nd, 2020. Questions and booking requests will be received and answered in a timely fashion.
Thank you!
Best,
Charlotte Penner
Sunday’s will be open by appointment only starting today, Sunday June 9th.
Monday - Saturday hours will remain 10am - 1pm and 4pm - 7pm.
Thank you and have a nice day!
Hello everyone! A very quick update for you all. I've blocked off Wednesday, July 18 through Sunday, July 22nd. I will not be accepting cats for this four day period. Booking requests and questions will still be accepted and answered in a timely fashion during this time. Thank you.
Hello Everybody! Hope you all are doing well. Just a couple of updates. I will be out of town for a couple of weeks. Starting Friday May 18, I will only be able to be contacted via email or my Facebook business page. I will be available by phone starting Saturday, June 2nd. Booking requests and questions will still be accepted and answered in a timely fashion during this time.
Thank you